Refund & Return Policy – Paper & Harmony

Last updated: April 6, 2026

Digital Products
Due to the nature of digital downloads, all sales are final and non-refundable.

Physical Products
If you receive a damaged item, please contact us within [7–14 days] of delivery with photos, and we will work with you to resolve the issue.

Subscriptions (A Letter Connection)
All subscription payments are non-refundable once a shipment is in progress.

You may cancel your subscription at any time before your next billing date to avoid future charges.

Shipping Issues
Paper & Harmony is not responsible for lost, delayed, or stolen mail once it has been shipped. However, we may offer replacements at our discretion in rare cases.

Contact
For any issues, please reach out to: hello@paperandharmony.com